Ordering Information

What payment methods can I use?
For security purposes, at this time, we accept all payments through PayPal. We do not accept personal checks.

How will the charge appear on my Paypal statement?
The charge will appear on your statement as: Poppy’s Naturally Clean.

How do I enter a shipping address?
We will ask you on the order form if you would like the product shipped to the same address as the one you registered under. If you want your order shipped to this same address, check the box at the top of the “SHIP TO” information. If you want your order sent to a different address, enter it in the space provided.

Do I have to pay sales tax?
By law, we must charge sales tax on all orders placed in the states of California,. All orders placed from states outside of California will not be charged sales tax. Orders placed from Canada will be taxed.

Can I get a copy of my invoice?
A hard copy of your invoice will be included in your shipment. Please “SIGN IN” to your account to access your order history.

Why is the tax in Canada so high?
We have to charge brokerage fees and taxes on all orders shipped to Canada. Unfortunately, we must charge 20% of the order value on all orders shipped to Canada to cover these fees.